<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Products That Count]]></title><description><![CDATA[A newsletter with a mission to help everyone build great products.]]></description><link>https://newsletter.productsthatcount.org</link><image><url>https://substackcdn.com/image/fetch/$s_!CK4r!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7fde8101-d37f-497f-9fa8-1de61ed713ca_1080x1080.png</url><title>Products That Count</title><link>https://newsletter.productsthatcount.org</link></image><generator>Substack</generator><lastBuildDate>Sat, 18 Apr 2026 08:44:50 GMT</lastBuildDate><atom:link href="https://newsletter.productsthatcount.org/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Products That Count]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[productsthatcount@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[productsthatcount@substack.com]]></itunes:email><itunes:name><![CDATA[SC Moatti]]></itunes:name></itunes:owner><itunes:author><![CDATA[SC Moatti]]></itunes:author><googleplay:owner><![CDATA[productsthatcount@substack.com]]></googleplay:owner><googleplay:email><![CDATA[productsthatcount@substack.com]]></googleplay:email><googleplay:author><![CDATA[SC Moatti]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Conative AI Founder on Connecting Marketing, Inventory, and Operations with AI Forecasting]]></title><description><![CDATA[How can companies stop losing revenue because marketing, inventory, and operations are working from disconnected data?]]></description><link>https://newsletter.productsthatcount.org/p/conative-ai-founder-on-connecting</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/conative-ai-founder-on-connecting</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Fri, 17 Apr 2026 10:35:12 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/192654905/3b5bac1a155718fb857f61558cc538a3.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can companies stop losing revenue because marketing, inventory, and operations are working from disconnected data? In this podcast hosted by EY Chief Platform Officer Justin Leibow, Conative.ai Founder Mike Le discusses how AI-driven demand forecasting helps organizations align teams, improve decision-making, and increase cash-flow efficiency. He also explores why clean, connected data matters more than models alone, and how AI agents are reshaping the way product, marketing, and inventory teams collaborate to act faster and smarter.</p>]]></content:encoded></item><item><title><![CDATA[The blueprint behind products winning in AI]]></title><description><![CDATA[Inside the playbook product investors are watching closely]]></description><link>https://newsletter.productsthatcount.org/p/the-blueprint-behind-products-winning</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-blueprint-behind-products-winning</guid><pubDate>Wed, 15 Apr 2026 17:30:46 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!CK4r!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7fde8101-d37f-497f-9fa8-1de61ed713ca_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Over the past year, I&#8217;ve been watching a shift across the strongest product teams working with AI. It&#8217;s no longer enough to add intelligence to products, what matters now is where that intelligence lives and what it does.</p><p>This shows up clearly in the 2026 Q1 AI &amp; Data Product Awards Guide, which brings together insights from the 72 products selected by our Awards Advisory Council. These winners reveal where product strategy is heading next, and three signals stand out.</p><p>First, intelligence is moving into infrastructure. Winning AI products are embedded directly into operational workflows and decision environments.</p><p>Second, AI outcomes now matter more than AI novelty. Leaders want to see improvements in cycle time, quality, cost, and reach, and the winning products deliver measurable results.</p><p>Third, we&#8217;re seeing the move from insight to agentic execution. AI is increasingly completing work inside enterprise systems, changing expectations for what software should do.</p><p>Taken together, these signals point to something important: AI is becoming operational infrastructure.</p><p>That&#8217;s exactly what the 2026 Q1 AI &amp; Data Product Awards Guide explores. If you&#8217;re building products in the AI era, these are patterns worth studying closely. Download your free copy below. </p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://productsthatcount.com/2026-q1-product-guide-the-ai-data-issue/&quot;,&quot;text&quot;:&quot;Explore the Q1 Product Guide&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://productsthatcount.com/2026-q1-product-guide-the-ai-data-issue/"><span>Explore the Q1 Product Guide</span></a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On April 16 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><p><strong>On April 29 in San Francisco</strong>: 5th Annual Products That Count CPO Awards for Leadership Excellence<strong>. </strong><a href="https://2026CPOAwardsVIPEvent.eventbrite.com">Apply for an invitation.</a></p><p><strong>On April 30 in San Francisco</strong>: What It Takes to Build Product at the World&#8217;s Largest Companies. <a href="https://SFProductSpeakerSeriesApril2026.eventbrite.com">RSVP here.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/cpnu4kzgijA">Automating Every PM Task: What We Learned (Descript CEO Laura Burkhauser)</a></p></li><li><p><a href="https://youtu.be/HZLfVG6o5Iw">Product Sense Explained: How Great Product Managers Think and Decide</a></p></li><li><p><a href="https://youtu.be/3hgzMfnE92s">AI Is Turning Product Managers Into Builders Again: Laurel CPO</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" 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srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[Producing Feedstock Materials for Sustainable Manufacturing]]></title><description><![CDATA[How can sustainable feedstock materials reshape manufacturing while accelerating climate progress?]]></description><link>https://newsletter.productsthatcount.org/p/producing-feedstock-materials-for</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/producing-feedstock-materials-for</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Wed, 15 Apr 2026 11:11:40 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/192363278/f91282931fdb3f73bb16d2108ff0d749.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can sustainable feedstock materials reshape manufacturing while accelerating climate progress? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, host Silicon Valley Bank (a division of First Citizens Bank) Climate Tech &amp; Sustainability SVP Maggie Wong will be interviewing Mothership Materials CEO &amp; Co-Founder Jo Marini to discuss producing sustainable feedstock materials, the importance of customer discovery and building stakeholder relationships and finding joy in product development.</p>]]></content:encoded></item><item><title><![CDATA[Polygraf AI Head of Product on Securing Enterprise AI Adoption]]></title><description><![CDATA[How can enterprises unlock AI adoption while keeping sensitive data secure?]]></description><link>https://newsletter.productsthatcount.org/p/polygraf-ai-head-of-product-on-securing</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/polygraf-ai-head-of-product-on-securing</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Mon, 13 Apr 2026 23:03:46 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/192023161/5e40bd551674594bd35326dfbbb4a78c.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can enterprises unlock AI adoption while keeping sensitive data secure? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Polygraf AI Head of Product Anar Bayramov discusses how organizations can manage AI risk, protect data flows, and build governance into their AI strategy from the start. He shares lessons from building in regulated environments, explains why visibility into AI usage is the foundation of trust, and explores how product leaders can shift the conversation from fear-driven security to enabling responsible AI at scale.</p>]]></content:encoded></item><item><title><![CDATA[Level AI Head of Product on Building Trusted Agentic AI for Customer Experience]]></title><description><![CDATA[How do product leaders decide what AI should automate and what should stay human-in-the-loop?]]></description><link>https://newsletter.productsthatcount.org/p/level-ai-head-of-product-on-building</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/level-ai-head-of-product-on-building</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Fri, 10 Apr 2026 11:26:38 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/191945589/20f3dd6278128561088c41e8df36775b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How do product leaders decide what AI should automate and what should stay human-in-the-loop? In this podcast hosted by Mphasis VP of Products Chenny Solaiyappan, Level AI Head of Product Sirisha Machiraju will be speaking on how teams move AI from experimentation to strategic priority while balancing trust, adoption, and risk in enterprise environments. She also shares a practical playbook for evaluating assistive vs. agentic workflows and explains how conversation intelligence is reshaping customer experience across industries, including healthcare.</p>]]></content:encoded></item><item><title><![CDATA[The product framework I’m revisiting 10 years later]]></title><description><![CDATA[The 3 rules of great products]]></description><link>https://newsletter.productsthatcount.org/p/the-product-framework-im-revisiting</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-product-framework-im-revisiting</guid><pubDate>Wed, 08 Apr 2026 16:49:31 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!CK4r!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7fde8101-d37f-497f-9fa8-1de61ed713ca_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>About 10 years ago, I came up with a product formula with three rules for building great products: The body rule (great products need to be beautiful), the mind rule (great products need to keep learning), and the spirit rule (great products need to give us meaning).</p><p>What&#8217;s changing with AI is how these show up in the products we build. Beauty used to mean usability. Today, products are becoming increasingly invisible. Instead of interfaces, we&#8217;re designing behaviors. That creates a new responsibility to decide when users need friction instead of seamlessness. </p><p>Learning used to depend on iteration speed. Now, iteration is almost instant. The opportunity shifts toward helping teams and users step back and choose what should be optimized. </p><p>Meaning used to live mostly in what people created with products, but AI participates directly in creation itself. Questions of ownership and consent are moving from policy conversations into product decisions. Designing for agency is becoming a defining leadership challenge. </p><p>If you&#8217;re seeing similar shifts in how your teams are building products, <a href="https://www.linkedin.com/posts/scmoatti_ai-activity-7442264023993266176-uaSj?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAAAi6MBXAZwEvKl9Qizu-nwZUTSIGBmGAI">continue the conversation with me on LinkedIn</a>.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On April 16 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><p><strong>On April 29 in San Francisco</strong>: 5th Annual Products That Count CPO Awards for Leadership Excellence<strong>. </strong><a href="https://2026CPOAwardsVIPEvent.eventbrite.com">Apply for an invitation.</a></p><p><strong>On April 30 in San Francisco</strong>: What It Takes to Build Product at the World&#8217;s Largest Companies. <a href="https://SFProductSpeakerSeriesApril2026.eventbrite.com">RSVP here.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/cpnu4kzgijA">Automating Every PM Task: What We Learned (Descript CEO Laura Burkhauser)</a></p></li><li><p><a href="https://youtu.be/HZLfVG6o5Iw">Product Sense Explained: How Great Product Managers Think and Decide</a></p></li><li><p><a href="https://youtu.be/3hgzMfnE92s">AI Is Turning Product Managers Into Builders Again: Laurel CPO</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:572,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:431684,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:&quot;https://productsthatcount.org/&quot;,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/169474986?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[Former Amazon & PayPal Leader on the Biggest Mistakes in AI Product Building]]></title><description><![CDATA[Watch now | How can product leaders cut through AI hype to build products that actually deliver value?]]></description><link>https://newsletter.productsthatcount.org/p/former-amazon-and-paypal-leader-on</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/former-amazon-and-paypal-leader-on</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Wed, 08 Apr 2026 11:42:39 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/191609054/de158813b900193e8ab258414a5780cb.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can product leaders cut through AI hype to build products that actually deliver value? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Former Amazon, PayPal &amp; Target Product Leader West Stringfellow will be speaking on how to apply AI with a product-first mindset. Drawing from decades of experience scaling global platforms, he shares how to balance innovation with discipline, avoid overestimating AI capabilities, and focus on what truly drives customer impact and business growth.</p>]]></content:encoded></item><item><title><![CDATA[Unit21 Sr Product Lead on Building AI Products Customers Actually Trust]]></title><description><![CDATA[What does it take to build AI-powered products that customers actually trust?]]></description><link>https://newsletter.productsthatcount.org/p/unit21-sr-product-lead-on-building</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/unit21-sr-product-lead-on-building</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Mon, 06 Apr 2026 10:45:40 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/191408634/95b12b4d97fa6b76d4ddc3cd2cda467b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>What does it take to build AI-powered products that customers actually trust? In this podcast hosted by EY Chief Platform Officer Justin Leibow, Unit21 Sr Product Leader Dhiraj Bhat will be speaking on how product leaders can design systems that leverage AI effectively. Drawing from his experience building fraud prevention products, Dhiraj explores the shift from feature-driven PM to systems thinking, and why implementation and trust will define the winners in AI.</p>]]></content:encoded></item><item><title><![CDATA[The 4-Step AI Prompt Framework Every Product Manager Should Know]]></title><description><![CDATA[Watch now | What does it mean to prompt AI the product manager way?]]></description><link>https://newsletter.productsthatcount.org/p/the-4-step-ai-prompt-framework-every</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-4-step-ai-prompt-framework-every</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Fri, 03 Apr 2026 11:10:40 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/192117373/b46741fa39d84b3864534168cd0d8399.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>What does it mean to prompt AI the product manager way? In this podcast hosted by Hoda Mehr, Co-founder and CEO of Up My Mojo and a Board Member at Products That Count, Ridge Ventures Venture Partner Akriti Dokania will be speaking on how product leaders can approach AI prompting with a product mindset. Akriti brings a rare perspective, having worked as an engineer and product manager at Amazon and Microsoft and now serving as a venture partner and board member to several successful B2B startups.</p><p>The conversation was sparked by <a href="https://www.linkedin.com/pulse/prompting-pm-way-akriti-dokania-0zg7c">an article Akriti recently published</a> on how to prompt AI models the product manager way, an idea that reframes the current AI conversation. While much of the industry focuses on what AI models can do, Akriti argues that the real variable is the person using them: how the problem is framed, how the conversation is structured, and whether the user knows what kind of help they are actually looking for.</p><p>Together, they go deep on practical frameworks product builders can use immediately, the mindset shifts that separate those who get real value from AI from those who stay in the shallow end, and what Akriti&#8217;s experience across engineering, product management, and venture investing reveals about the difference between product builders who are truly AI-native and those who are simply using AI.</p>]]></content:encoded></item><item><title><![CDATA[The Q1 product award winners are here]]></title><description><![CDATA[Meet the teams redefining product excellence in AI & data]]></description><link>https://newsletter.productsthatcount.org/p/the-q1-product-award-winners-are</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-q1-product-award-winners-are</guid><pubDate>Wed, 01 Apr 2026 14:53:32 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/e021600e-825e-4ac1-9a5f-bb33f2344f85_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Every quarter when we review Product Awards submissions, I&#8217;m looking for signals from the builders themselves about where product management is moving.</p><p>This quarter&#8217;s winners made it clear that we&#8217;re entering a new phase of product leadership. The strongest products were the most embedded. They&#8217;re becoming an essential part of how companies operate: shaping decisions, accelerating workflows, and turning insight into action in ways that would have sounded ambitious even two years ago.</p><p>That matters for all of us, because the Product Awards are a snapshot of what &#8220;great&#8221; looks like right now. They help us see where product excellence is moving before the rest of the market catches up. </p><p>Over the next few weeks, we&#8217;ll be sharing more of what we learned from this quarter&#8217;s submissions and what these signals mean for product leaders building in this environment.</p><p>For now, I&#8217;m excited to introduce this year&#8217;s Product Awards winners. Take a look at the full list <a href="https://productsthatcount.org/the-product-awards/">here</a>. And as always, I&#8217;d love to hear what signals you&#8217;re seeing in your own product work right now.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On April 16 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><p><strong>On April 29 in San Francisco</strong>: 5th Annual Products That Count CPO Awards for Leadership Excellence<strong>. </strong><a href="https://2026CPOAwardsVIPEvent.eventbrite.com">Apply for an invitation.</a></p><p><strong>On April 30 in San Francisco</strong>: What It Takes to Build Product at the World&#8217;s Largest Companies. <a href="https://SFProductSpeakerSeriesApril2026.eventbrite.com">RSVP here.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/cpnu4kzgijA">Automating Every PM Task: What We Learned (Descript CEO Laura Burkhauser)</a></p></li><li><p><a href="https://youtu.be/HZLfVG6o5Iw">Product Sense Explained: How Great Product Managers Think and Decide</a></p></li><li><p><a href="https://youtu.be/3hgzMfnE92s">AI Is Turning Product Managers Into Builders Again: Laurel CPO</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:572,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:431684,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:&quot;https://productsthatcount.org/&quot;,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/169474986?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[Tavant Associate Director of Product on Transitioning from Product to Platform-Centric Strategies and Leveraging AI for Enhanced User Experience and Trust ]]></title><description><![CDATA[How can product leaders navigate the shift from product-centric to platform-centric strategies in financial services?]]></description><link>https://newsletter.productsthatcount.org/p/tavant-associate-director-of-product</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/tavant-associate-director-of-product</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Wed, 01 Apr 2026 11:39:11 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/190756425/1fbc73836c64406ad776b597e49a93a3.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can product leaders navigate the shift from product-centric to platform-centric strategies in financial services? In this podcast hosted by EY Chief Platform Officer within the Financial Services Organization Justin Leibow, Tavant Associate Director of Product Management Sandeep Shivam discusses the evolution of lending experiences through a platform approach. They explore the role of user research in product development, the impact of AI on customer expectations, and the importance of building trust in AI systems. Sandeep shares insights on optimizing operational efficiency, the challenges of regulatory compliance, and the significance of creating real value for users. This episode offers practical guidance for product leaders aiming to enhance user experience and leverage AI effectively in their strategies</p>]]></content:encoded></item><item><title><![CDATA[Giggso Co-Founder on Responsible AI Governance at Scale]]></title><description><![CDATA[How can enterprises harness powerful AI responsibly?]]></description><link>https://newsletter.productsthatcount.org/p/giggso-co-founder-on-responsible</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/giggso-co-founder-on-responsible</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Fri, 27 Mar 2026 12:29:41 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/190559550/1e40213ad3e9d4976e53914d2aa89a27.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>How can enterprises harness powerful AI responsibly? In this podcast hosted by Mphasis VP of Products Chenny Solaiyappan, Giggso Co-Founder Ravi Venugopal speaks about operationalizing AI safely and responsibly in regulated industries. He shares how governance, security, and observability form the guardrails for enterprise AI, why &#8220;AI must be farmed, not left to run wild,&#8221; and how leaders can balance experimentation, innovation, and compliance while upskilling their workforce in an AI&#8209;native world.</p>]]></content:encoded></item><item><title><![CDATA[The hidden trust problem inside AI-first experiences]]></title><description><![CDATA[The next competitive edge in product]]></description><link>https://newsletter.productsthatcount.org/p/the-hidden-trust-problem-inside-ai</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-hidden-trust-problem-inside-ai</guid><pubDate>Wed, 25 Mar 2026 18:31:31 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dFjt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>One of the most interesting use cases of AI right now is as a thought partner. People use it to think out loud and sense-check decisions. The speed and accessibility of that support changes how people process uncertainty.</p><p>But AI often validates the perspective of the person asking the question. In personal situations, that can escalate conflict instead of resolving it. I&#8217;ve seen cases where two people each go to AI separately for advice, and suddenly the interaction becomes AI-to-AI reasoning instead of human-to-human conversation.</p><p>That same dynamic is beginning to appear in the way customers interact with companies. As more experiences become mediated by AI, some of the trust people used to associate with brands starts to weaken. </p><p>This creates a new challenge for product leaders. For years, the goal was to remove friction wherever possible. Now the question is different: where should friction remain because it signals human presence? The companies that succeed will be the ones that decide carefully where automation helps and where human connection still matters.</p><p><a href="https://www.linkedin.com/posts/scmoatti_ai-activity-7437915092693807105-ImX6?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAAAi6MBXAZwEvKl9Qizu-nwZUTSIGBmGAI">Join the conversation on LinkedIn</a> and share the moment in your product journey where human presence matters most.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On April 16 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/cpnu4kzgijA">Automating Every PM Task: What We Learned (Descript CEO Laura Burkhauser)</a></p></li><li><p><a href="https://youtu.be/HZLfVG6o5Iw">Product Sense Explained: How Great Product Managers Think and Decide</a></p></li><li><p><a href="https://youtu.be/PzGSvluIiRo">AI Isn&#8217;t Breaking Work, We Are</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:572,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:431684,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:&quot;https://productsthatcount.org/&quot;,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/169474986?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[Microsoft Product Lead on Building AI-Powered Customer Service That Actually Works]]></title><description><![CDATA[What does it take to build AI for customer service that improves real customer outcomes instead of just sounding intelligent?]]></description><link>https://newsletter.productsthatcount.org/p/microsoft-product-lead-on-building</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/microsoft-product-lead-on-building</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Wed, 25 Mar 2026 11:26:41 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/190432863/87d7d8b042ec50b273035feb858240aa.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>What does it take to build AI for customer service that improves real customer outcomes instead of just sounding intelligent? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Microsoft Product Lead Madhuri Somara shares how her team is building AI-powered case management solutions that automate routine work while keeping humans in the loop for judgment and empathy. She discusses designing AI systems that increase resolution speed, surface transparency in decision-making, and elevate the overall customer experience in complex service environments.</p>]]></content:encoded></item><item><title><![CDATA[They Tried Automating 100% of Product Management (Here’s What Happened)]]></title><description><![CDATA[Watch now | Can product management be fully automated with AI, and what happens if you try?]]></description><link>https://newsletter.productsthatcount.org/p/they-tried-automating-100-of-product</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/they-tried-automating-100-of-product</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Mon, 23 Mar 2026 11:24:18 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/190032037/b08252f3c2f4230a7588bf56ee6dac3b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>Can product management be fully automated with AI, and what happens if you try? In this podcast hosted by Hoda Mehr, Co-founder and CEO of Up My Mojo and a Board Member at Products That Count, Descript CEO Laura Burkhauser shares how her team experimented with automating nearly 100% of the product management workflow using AI. She discusses the surprising results of that experiment, how AI is changing the role of product managers, and why the future of product work may look very different from the processes teams rely on today.</p>]]></content:encoded></item><item><title><![CDATA[3 product conversations you shouldn’t miss]]></title><description><![CDATA[The product community&#8217;s favorites so far this year]]></description><link>https://newsletter.productsthatcount.org/p/3-product-conversations-you-shouldnt</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/3-product-conversations-you-shouldnt</guid><pubDate>Wed, 18 Mar 2026 15:46:55 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!CK4r!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7fde8101-d37f-497f-9fa8-1de61ed713ca_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>We&#8217;re already approaching the end of Q1, and it&#8217;s been exciting to see which conversations are resonating most with the community. I want to share three pieces that product leaders have been sharing and talking about so far this year.</p><p><strong>The 3-Part Framework That Made Grammarly a Great Product | Grammarly &amp; Superhuman CPO</strong><br>Grammarly CPO Noam Lovinsky shares the product frameworks and leadership decisions behind Grammarly&#8217;s shift from a writing assistant to a multi-product AI ecosystem, and what it takes to build AI products that become part of a user&#8217;s daily workflow. <a href="https://youtu.be/w6Z_Hc7kyDY">Listen to the full episode.</a></p><p><strong>The AI PMs Guide to Building Guardrails for Responsible AI</strong><br>Okta Engineering Security Director Arun Kumar Elengovan explores how product teams can identify hidden AI vulnerabilities early and build scalable guardrails that balance innovation, usability, and security. <a href="https://youtu.be/rOp2YdRhGKM">Watch the recording here.</a></p><p><strong>How Product Managers Can Master Regulatory-Ready AI</strong><br>Former Zensar Director of Product Management Anurag Sharma explains how product leaders can turn emerging AI regulations into a strategic advantage by embedding responsible AI practices directly into the product development process. <a href="https://youtu.be/0cAcbosjjOM">Tune into the conversation.</a></p><p>Let me know which of these conversations is resonating most with you. Reply to this email or join the discussion in the comments on Substack.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On March 19 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><p><strong>On March 24 in San Francisco</strong>: San Francisco Executive Salon: Accelerating the AI Flywheel. <a href="https://productsthatcount.com/events/san-francisco-executive-salon-accelerating-the-ai-flywheel/">Apply for your invitation.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/OK1VWq0HyV4">How Early Customer Buy-In Shapes Successful Product Development</a></p></li><li><p><a href="https://youtu.be/13hXhR3CAfk">From AI Pilot to Enterprise Impact: How to Scale AI the Right Way</a></p></li><li><p><a href="https://youtu.be/w-yA_40Pg8s">How to Build AI-Powered Fraud Detection Products | Amazon Product Leader Explains</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" 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srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[PolyGone Systems CEO & Co-Founder on Removing Microplastics and Improving Planetary Health with Design Thinking]]></title><description><![CDATA[Can design thinking and partnerships accelerate climate solutions at the pace the world now demands?]]></description><link>https://newsletter.productsthatcount.org/p/polygone-systems-ceo-and-co-founder</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/polygone-systems-ceo-and-co-founder</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Wed, 18 Mar 2026 14:27:42 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/183937981/0b7d837e6507a4ae41db4618bdfa20fd.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>Can design thinking and partnerships accelerate climate solutions at the pace the world now demands? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, host Silicon Valley Bank (a division of First Citizens Bank) Climate Tech &amp; Sustainability SVP Maggie Wong will be interviewing PolyGone Systems CEO &amp; Co-Founder Nathaniel Banks to discuss the use of design thinking and partnerships to remove and recover microplastics across bodies of water, the balance of product iteration and customer testing, and and importance of education of a problem and relevant solutions to facilitate adoption</p>]]></content:encoded></item><item><title><![CDATA[The product opportunity behind the shrinking workforce]]></title><description><![CDATA[The next era of product management]]></description><link>https://newsletter.productsthatcount.org/p/the-product-opportunity-behind-the</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-product-opportunity-behind-the</guid><pubDate>Wed, 11 Mar 2026 16:44:27 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dFjt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://productsthatcount.com/events/new-york-speaker-series-the-ai-product-frontier/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!jmAs!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 424w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 848w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 1272w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!jmAs!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/d3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:533938,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:&quot;https://productsthatcount.com/events/new-york-speaker-series-the-ai-product-frontier/&quot;,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/190158721?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!jmAs!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 424w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 848w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 1272w, https://substackcdn.com/image/fetch/$s_!jmAs!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd3757268-fe65-4cec-bd2a-48e69f587943_3750x750.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>A quick note for our New York City community before we dive in. We&#8217;re hosting a Speaker Series event on March 19 focused on AI adoption and building in high-stakes industries. Click the banner above to request your invite.</p><div><hr></div><p>I recently attended a conference where the main topic was not AI, it was demographics. For the last two hundred years, economic growth has followed population growth. More people meant more workers and more consumers, and that assumption shaped the way companies were built. But now that model is breaking.</p><p>Many developed economies are aging rapidly. Countries like Japan and South Korea are already dealing with shrinking workforces, and even China is beginning to face population decline after decades of expansion. </p><p>Economic growth can no longer rely on adding more people, it has to come from productivity. That helps explain why investment in AI and automation is accelerating so quickly. And this is where product leaders come in. If productivity becomes the primary driver of economic growth, the products that win will dramatically increase the output of the people using them. </p><p>I&#8217;m curious how others see it. As product leaders, is the biggest opportunity of the AI era building entirely new products, or dramatically increasing the productivity of existing roles? <a href="https://www.linkedin.com/posts/scmoatti_demographics-economicgrowth-immigration-activity-7435022105169108992-zOqA?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAAAi6MBXAZwEvKl9Qizu-nwZUTSIGBmGAI">Tag me on LinkedIn</a> and share your perspective.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On March 19 in New York City</strong>: High-Stakes Calls, Vertical Intelligence, and the AI Product Frontier. <a href="https://www.eventbrite.com/e/high-stakes-calls-vertical-intelligence-and-the-ai-product-frontier-tickets-1984012888959?utm-campaign=social&amp;utm-content=attendeeshare&amp;utm-medium=discovery&amp;utm-term=listing&amp;utm-source=cp&amp;aff=ebdsshcopyurl">Request your invite.</a></p><p><strong>On March 24 in San Francisco</strong>: San Francisco Executive Salon: Accelerating the AI Flywheel. <a href="https://productsthatcount.com/events/san-francisco-executive-salon-accelerating-the-ai-flywheel/">Apply for your invitation.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" width="1200" height="230" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:230,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:63852,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/184062501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/OK1VWq0HyV4">How Early Customer Buy-In Shapes Successful Product Development</a></p></li><li><p><a href="https://youtu.be/13hXhR3CAfk">From AI Pilot to Enterprise Impact: How to Scale AI the Right Way</a></p></li><li><p><a href="https://youtu.be/w-yA_40Pg8s">How to Build AI-Powered Fraud Detection Products | Amazon Product Leader Explains</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" width="1456" height="572" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:572,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:431684,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:&quot;https://productsthatcount.org/&quot;,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://newsletter.productsthatcount.org/i/169474986?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!dFjt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 424w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 848w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!dFjt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div 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stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Are you enjoying our Product newsletter? We are always striving to elevate our content and provide ample value. Please share your feedback, questions, and comments. </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:179979451,&quot;userName&quot;:&quot;SC Moatti&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div>]]></content:encoded></item><item><title><![CDATA[Walmart Principal Product Lead on AI, Innovation & Outcome-Driven Strategy]]></title><description><![CDATA[What does it really take to shift from shipping features to driving measurable outcomes at global scale?]]></description><link>https://newsletter.productsthatcount.org/p/walmart-principal-product-lead-on</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/walmart-principal-product-lead-on</guid><dc:creator><![CDATA[SC Moatti]]></dc:creator><pubDate>Mon, 09 Mar 2026 11:35:30 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/188401279/b53d8daa3a061fddbb2de563f105d660.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>What does it really take to shift from shipping features to driving measurable outcomes at global scale? In this podcast hosted by EY Platform Operations Lead Justin Leibow, Walmart Principal Product Manager Parul Jain shares how she approaches product strategy, innovation pipelines, and AI-enabled product operations. She unpacks how outcome-based planning reshapes team behavior, how to structure innovation as a repeatable system rather than a one-off event, and where generative AI can meaningfully elevate product decision-making without replacing human judgment.</p>]]></content:encoded></item><item><title><![CDATA[The PM advantage that’s fading ]]></title><description><![CDATA[What actually differentiates product leaders now?]]></description><link>https://newsletter.productsthatcount.org/p/the-pm-advantage-thats-fading</link><guid isPermaLink="false">https://newsletter.productsthatcount.org/p/the-pm-advantage-thats-fading</guid><pubDate>Wed, 04 Mar 2026 17:44:43 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dFjt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def9514-a1a5-4357-9b70-9c095e245f8a_2292x900.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>For years, access felt like advantage in product management. If you were close to the right information and the right people, you had leverage. But now, access is widely distributed. The raw inputs are increasingly available to everyone. So what I see mattering more now is what happens after access.</p><p>Two product leaders can look at the same data and reach very different conclusions. The gap is now operational edge, meaning the ability to consistently convert information into sound decisions and aligned execution. That&#8217;s much harder to commoditize.</p><p>If access is no longer a moat, then proximity to information won&#8217;t be enough to stand out. The differentiation moves to judgment, clarity, and the ability to build systems that scale decision quality across a team. </p><p>I&#8217;m curious how you see this. Is access still a real advantage in product leadership? Or has it become table stakes while something else does the real separating? Reply to this email or forward to a product leader who this might resonate with and let's get a good conversation going.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MLYJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!MLYJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 424w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 848w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1272w, https://substackcdn.com/image/fetch/$s_!MLYJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00a61b9c-a11e-47af-8aee-77ca05f58542_2400x480.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p>Elevate your craft with our free in-person and online events designed to keep you connected and ahead of the curve.</p><p><strong>On March 24 in San Francisco</strong>: San Francisco Executive Salon: Accelerating the AI Flywheel. <a href="https://productsthatcount.com/events/san-francisco-executive-salon-accelerating-the-ai-flywheel/">Apply for your invitation.</a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gw6b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, 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srcset="https://substackcdn.com/image/fetch/$s_!gw6b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 424w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 848w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1272w, https://substackcdn.com/image/fetch/$s_!gw6b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe74d4063-c50f-4e9a-9da4-4bbf46a31ec7_1200x230.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>Check out some of our recent content from top voices in the product space.</p><ul><li><p><a href="https://youtu.be/w-yA_40Pg8s">How to Build AI-Powered Fraud Detection Products | Amazon Product Leader Explains</a></p></li><li><p><a href="https://youtu.be/f5gGrrnhNes">Building AI Agents for Security: Patterns, Guardrails and Real-World Impact</a></p></li><li><p><a href="https://youtu.be/4xV2J5Isrws">Building an Ownership Mindset: How PMs Drive Business Impact</a></p></li></ul><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://productsthatcount.org/" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" 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