Products That Count
Product Talk
EP 222 - Product Awards Series: User.com Co-Founder on Talking to Users in the Digital Era
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EP 222 - Product Awards Series: User.com Co-Founder on Talking to Users in the Digital Era

How do you get to know your users? This is episode six in the 2022 Product Awards series. Here, Wayfair Product Leader Nacho Andrade speaks with User.com Chief Commercial Officer & Co-Founder Mike Korba. Their conversation covered topics from live chatting with customers to the silver lining of COVID for digital platforms. In the final analysis, Mike says that your value proposition has to be easily understood by users.

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Products That Count
Product Talk
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.