Products That Count
Product Talk
EP 281 - StockX Product Lead on Creating a Customer-Centered Product Experience
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EP 281 - StockX Product Lead on Creating a Customer-Centered Product Experience

How do you create a customer-centered product experience? In this episode, StockX Product Lead Josh Sklar discusses the company's approach to product management, which emphasizes listening to customers to create an experience that reflects the brand's values. StockX's product detail pages consider usability, design, legal regulations, and buyer behavior. Pricing is determined by analyzing market trends, and customer feedback is used to improve the user experience and maintain trust and loyalty.

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Products That Count
Product Talk
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.