How can product leaders implement empathy and customer centricity to influence decisions within an organization? In episode 14 of the CPO Rising Series with Renee Niemi, Moody's CPO Nick Reed shares insights on how his unique role and empathetic approach drive innovation in one of the top financial analytics companies. Learn about their precision-based culture, data-driven strategies, and the secrets behind 63 consecutive quarters of double-digit growth. Explore the importance of customer-centricity, product interoperability, and the evolution of product management in large organizations. Gain valuable insights into the intersection of technology and finance, all in this engaging conversation with a leader at the forefront of the industry.
EP 334 - Moody's CPO on Influencing With Empathy and Customer Centricity
newsletter.productsthatcount.org
Product Talk
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.Listen on
Substack App
RSS Feed
Appears in episode
SC Moatti
Recent Episodes
EP 334 - Moody's CPO on Influencing With Empathy and Customer Centricity