The Year of Intelligent Chat
If you thought 2023 was a big year for AI, just wait until you see what 2024 has in store
Where is AI on your product horizon? According to most of the product leaders I talk to, it's only there if it promises ROI.
We all know that 2023 was the buzz year for AI. While this technology was on the radar for many product companies for many years, the sonic boom of applications like ChatGPT made everyone from the customer up to the Board room say: what's our AI plan? But with continued economic uncertainty, most companies are simply not making risky bets right now. So, as the dust has settled, and the buzz has died down, product companies are looking at ROI. Can AI deliver results, or not?
One of the best use cases for AI that delivers ROI is intelligent chat. From AI co-pilots trained on company histories to custom chatbots that can see, hear, and speak, PMs and product leaders have tools to increase efficiency and impact KPIs.
To learn more, I encourage you to read our newest eBook. You'll hear from former Product Award winners like Hootsuite, and learn about intelligent chat superstars like ON (formerly GameOn Technology). To get a copy, simply click below and login with your LinkedIn ID. The book is completely free.
Do you agree? Ping me on LinkedIn and let me know what you think about the potential for intelligent chat to impact product businesses this year.
Product Excellence Survey
One more time: we want to help you learn about your team's approach to product excellence.
Find out by taking this survey Products That Count helped create in partnership with our friends over at Productboard. In it, you’ll discover how your approach to product excellence is supported (or not…) in the way you collect user insights, align on goals, and then execute.
This survey closes very soon! Get started now by clicking the button below.
Who's Speaking?
Check out our free Speaker Series line-up for the coming months and stay ahead of the competition in Q1. If you miss one of the virtual webinars live, make sure to catch the recording in the Watch-Read-Listen section below.
ON JAN 31, Facebook Fmr. Product Lead Nancy Chu speaks on acing interviews with leadership communication & storytelling. Take your seat.
ALSO ON JAN 31, InMoment CPO Sandeep Garg shares insights on how generative AI is making us re-imagine the world of customer experience software products and help unleash the power of Integrated CX. Here's your ticket.
ON FEB 7, FactSet Director of Product Rico Fabello shares the pragmatist’s guide to product management ideals. Your ticket is waiting.
ON FEB 21, Moves CPO Stephanie Overholt speaks on the ins and outs of being a Product Manager in a startup. Snag a complimentary ticket.
ON FEB 28, Dragonboat CEO Becky Flint shares insights on 4 key elements a product manager may learn and practice to become a strategic product leader. Tickets here.
ON MAR 27, Grammarly Head of Product Albert Cheng speaks on building & scaling growth teams. Grab a seat.
Product Talk: Watch-Read-Listen
Each week, we publish videos, podcasts, and articles created by C/VP-level product leaders at some of the most innovative organizations - including Credit Karma, Microsoft, Etsy, and more.
Here are this week's highlights:
Listen on Apple and Spotify: Product Leaders to Watch: Amazon Head of Product on Tech Trends & Leadership
Watch: Amazon Head of Product on Five Gotchas When Designing AI-Powered Products
Is your leadership keeping up with tech trends?